Sobre

• Mercier Consultancy MD is thrilled to present Spanish Speaking Customer Service opportunities located in the picturesque Greece, complete with a fully paid relocation package! This is your chance to advance your career while enjoying the beauty and culture of Greece.

• Why Join Mercier Consultancy MD?
• We are dedicated to creating an inclusive and supportive work atmosphere where our employees can thrive. As a member of our dynamic customer service team, you'll play an essential role in delivering top-notch service to our clients.
• Key Responsibilities
• Assist Spanish-speaking customers through phone, email, and chat, ensuring that each interaction is professional, friendly, and efficient.
• Educate customers about our products and services, providing detailed information and navigating inquiries effectively.
• Address and resolve customer complaints quickly to maintain high levels of satisfaction.
• Keep accurate records of customer interactions and perform follow-ups as necessary.
• Collaborate with colleagues and departments to improve service quality and overall customer experience.
• Stay updated on company offerings and market trends to provide informed support.
• Fluency in Spanish (both written and spoken) is required; proficiency in additional languages is a plus.
• Experience in customer service, especially in a multilingual environment, is highly valued.
• Strong communication skills and a positive approach to customer relations.
• Effective problem-solving skills with a focus on customer satisfaction.
• Comfortable with computer systems and CRM software.
• A friendly demeanor, enthusiasm for new experiences, and willingness to relocate to Greece.
• Willingness to work flexible hours, including evenings and weekends as needed.
• Competitive Monthly Salary
• Fully Paid Relocation Package
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More...