Sobre

• Mercier Consultancy MD is thrilled to announce exciting opportunities for Slovak Speaking professionals to join our team in Sofia, Bulgaria! If you’re looking for a fresh start in a vibrant city with a fully paid relocation package, this is the perfect chance to enhance your career while experiencing a new culture.

• About the Role
• In this position, you will be working in a dynamic environment where your linguistic skills will be utilized to support our Slovak-speaking clients across various sectors. You will play a vital role in ensuring excellent customer service and communication.
• Key Responsibilities
• Provide exceptional support to Slovak-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries, troubleshooting, and problem-solving in a timely and professional manner.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with team members to enhance customer satisfaction and quality of service.
• Stay knowledgeable about products, services, and best practices to provide informed advice and assistance.
• Fluency in Slovak (both written and spoken) is required; proficiency in English is an advantage.
• Previous experience in customer service or a related field is preferred.
• Strong communication skills and the ability to effectively resolve customer issues.
• Adaptability and a willingness to learn new processes and systems.
• Excellent organizational skills with an attention to detail.
• A positive attitude and strong team spirit.
• Willingness to relocate to Sofia, Bulgaria, with relocation support provided.
• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....