Sobre

• Mercier Consultancy MD is delighted to offer exceptional Portuguese Speaking Customer Service positions in the stunning country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while enjoying the vibrant culture and beautiful scenery that Greece has to offer.

• Why Join Us at Mercier Consultancy MD?
• At Mercier Consultancy MD, we are dedicated to fostering a supportive and engaging work environment. As a member of our team, you will contribute to delivering outstanding customer service and making a positive impact on our clients' experiences.
• Key Responsibilities
• Provide high-quality customer support to Portuguese-speaking clients through phone, email, and chat, ensuring professionalism and clarity in all communications.
• Assist customers in navigating our products and services, offering knowledgeable insights and guidance.
• Effectively resolve customer inquiries and complaints to maintain high satisfaction levels.
• Document customer interactions accurately, following up to ensure their needs are fully met.
• Collaborate with team members and other departments to continuously improve service quality.
• Stay informed about company offerings and industry trends to provide relevant and effective support.
• Fluency in Portuguese (both written and spoken) is essential; knowledge of additional languages is a plus.
• Experience in customer service roles, especially in a multilingual environment, is preferred.
• Effective communication skills with a strong emphasis on customer satisfaction.
• Proven problem-solving abilities and a customer-centric approach.
• Comfortable using computer systems and CRM software.
• Apositive attitude, enthusiasm for new cultural experiences, and willingness to relocate to Greece.
• Availability to work flexible hours, including evenings and weekends when necessary.
• Competitive Monthly Salary
• Fully Paid Relocation Package
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More...