Sobre

• Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! This is a fantastic chance for individuals looking to advance their careers in a vibrant and growing market while enjoying the benefits of relocation support.

• Key Responsibilities
• Provide exceptional customer service in Polish through various channels, including phone, email, and live chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve customer issues efficiently while maintaining a high standard of professionalism.
• Document interactions and feedback accurately in the CRM system.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Stay updated on product knowledge and market trends to offer informed support.
• Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus.
• Previous experience in customer service or a related field is preferred.
• Strong communication and problem-solving skills with a customer-focused approach.
• Willingness to relocate to Sofia, Bulgaria, with all relocation expenses covered.
• A proactive attitude and ability to work in a fast-paced environment.
• Familiarity with CRM systems and customer care tools is an advantage.
• Ability to work collaboratively within a diverse team.
• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....