Sobre

• About Us
• Compensation is more than a paycheck, and traditional approaches don't adequately reflect it or the way people work today.
• We're on a mission to change that. We see compensation as everything a company gives its people in return for the work they do. It should be easier to understand, offer, manage and spend.
• Long-term, we're working towards becoming the place where compensation happens and is managed by those who award and receive it. We're on our way to coining the term "Compensation-as-a-service".
• We’re proud to be backed by leading European VC funds, having raised over €20 million.
• About You
• You have 3+ years of experience in the insurance industry, with a solid understanding of different insurance products.
• You are fluent in Portuguese and English (Portuguese for customer interactions, English for internal communication and documentation).
• You hold a PDEADS Certificate and fully meet the regulatory requirements to operate in this space.
• You have a customer-first mindset, with a proven ability to empathise, communicate clearly, and deliver high-quality service.
• You have strong analytical skills, and feel confident interpreting policy details and providing informed recommendations.
• You are self-motivated, organised, and comfortable navigating complex workflows in a fast-changing environment.
• You’re a collaborative team player, happy to work cross-functionally and share insights with others.
• You are adaptable and open to learning, especially as the insurance landscape continues to evolve.

• Nice to haves
• Experience with health and life insurance a plus.
• A track record as a skilled negotiator, securing advantageous terms with insurance partners.
• Sales exposure or experience working closely with sales teams in insurance or financial services.

• The Role
• As an Insurance Specialist, you will act as a portfolio manager, owning a client base and ensuring long-term success.
• On a typical day, you will...
• Be the go-to expert on health insurance, advising clients on the best coverage options, managing renewals, and helping them navigate the insurance landscape with confidence.
• Bring your technical knowledge to client conversations, explaining policy details, and answering complex questions around coverage.
• Troubleshoot insurance-related challenges, applying your product and process expertise to resolve issues, remove blockers, and ensure smooth delivery.
• Lead the activation and migration of clients from other brokers, ensuring a seamless onboarding experience in coordination with the Ops team.
• Collaborate cross-functionally with Sales, Customer Success, Operations, Marketing, and Tech teams to deliver a seamless client experience.
• Share feedback with the Product & Tech teams, helping us improve our health insurance offering and internal workflows based on client needs and market trends.
• Stay ahead of industry developments, from regulatory changes to new product opportunities.

• Salary range
• Our offers are based on the annual salary cost for the company and for this position, we have a budget of 30.000€ to 38.000€.
• Translating to everyday language, it would be a total gross package of 21.000€ up to 28.000€ plus other benefits you can check below.

The stages for this hiring process are usually

• CV Screening;
• Pre-Interview quiz;
• Interview with Hiring Manager;
• Interview with People team;
• Interview with Country;
• Final interview with co-founder.

Equal opportunity employer

• Coverflex is an equal opportunity employer. All applicants will be considered and analysed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.