Sobre

• Are you a data-driven Marketing Manager who thrives at the intersection of product, growth, and customer experience? Do you have a passion for experimenting, analyzing, and scaling SaaS or AI-powered products? If so, this opportunity is for you.
• Let's see what it takes 💛

About product

• Quidget is a hybrid AI support platform that helps businesses automate repetitive support while keeping humans in the loop. It uses AI trained on your docs to instantly resolve common tickets — enabling your team to focus on what really matters.

What you will do

• Launch growth experiments (A/B tests, onboarding flows, copy changes);
• Improve trial-to-paid conversion with better UX, CTAs, and in-app nudges;
• Spot leaks in the funnel using PostHog, GA4, Clarity, and product data;
• Own high-intent pages like Pricing, Signup, and landing pages;
• Run paid acquisition tests (Meta, Google Search) and analyze CPL/ROI;
• Collaborate with product, design, and marketing to move fast;
• Share weekly growth reports that focus on data, not fluff;
• Be initiative-taking, proactive, and able to challenge assumptions and run experiments.

What you need to succeed in this role

• 3+ years of growth or marketing experience in Product-Led Growth, SaaS, or startup environments;
• English proficiency at Upper-Intermediate (B2+) or higher;
• Hands-on proficiency with growth and analytics tools such as PostHog, GA4, HubSpot, Make.com, or similar;
• Practical experience running experiments (UX, pricing, copy, CTAs, onboarding, or funnel tests);
• Action-oriented, experimentation-driven mindset — you prefer to ship, test, and iterate rather than over-plan;
• Strong communication skills, including the ability to write clear UX copy and present experiment insights;
• Comfort working with low-code tools and making basic HTML/CSS adjustments;
• Experience building email flows using Mailchimp, HubSpot, or comparable tools;
• Proficiency in launching and optimizing ad campaigns (Google Search, LinkedIn, or Meta);
• Experience with AI tools, chatbots, or CX platforms is a strong plus.

Benefits

• Work on a growing AI product in one of the most exciting markets;
• Small team, high ownership, fast execution;
• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.
• *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are

• SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
• We work with clients from over 30 countries and speak over 60 languages.
• Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
• We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
• We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
• Visit our website: https://www.supportyourapp.com/
• * We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.