Sobre

• Mercier Consultancy MD is thrilled to offer exciting Dutch Speaking job opportunities in Sofia, Bulgaria, complete with a fully paid relocation package! If you’re a Dutch speaker looking to advance your career in an international environment, this is the perfect opportunity for you. Join our team and experience the vibrant culture of Sofia while working for a company that values its employees.

• Key Responsibilities
• Provide exceptional customer support to Dutch-speaking clients via multiple communication channels.
• Assist customers in resolving inquiries, providing product information, and ensuring a satisfying experience.
• Document interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with team members and other departments to improve customer service processes.
• Participate in training and professional development programs to enhance skills and knowledge.
• Embrace challenges and work proactively to meet customer needs and expectations.
• Fluency in Dutch (both written and spoken) is essential; proficiency in English is an asset.
• Previous experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• A collaborative mindset and willingness to work in a team-oriented environment.
• Ability to adapt quickly to new systems and processes.
• Open-mindedness and enthusiasm for relocation and cultural exchange.
• A proactive approach to problem-solving and a dedication to achieving results.
• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• And Much More...