Sobre

• Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking candidates in Sofia, Bulgaria, with a fully paid relocation package. This is an excellent chance for individuals looking to advance their careers in a vibrant city while working with a dynamic team. In these roles, you will connect with clients and provide exceptional service, with all relocation costs covered to make your transition smooth and stress-free.

• Key Responsibilities
• Communicate effectively with Czech-speaking clients through various channels, ensuring their inquiries are handled promptly and professionally.
• Provide support related to services and product offerings, assisting customers in making informed decisions.
• Resolve issues and concerns efficiently, maintaining high standards of customer satisfaction.
• Document interactions accurately in our CRM system for effective follow-up and record-keeping.
• Collaborate with internal teams to improve processes and enhance the overall customer experience.
• Participate in training sessions and development programs to build on your skills and knowledge.
• Fluency in Czech (both written and spoken); proficiency in English is advantageous.
• Customer service experience or similar roles are preferred.
• Strong communication and interpersonal skills with a focus on customer satisfaction.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in using CRM systems and computer software applications.
• A willingness to relocate fully to Sofia, Bulgaria, with a positive attitude towards new experiences.
• Self-motivated and adaptable to changing situations in a dynamic workplace.
• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....