Sobre

• Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking professionals to join our team in Sofia, Bulgaria, complete with a fully paid relocation package. This is a fantastic chance for individuals seeking a vibrant work environment and wishing to immerse themselves in a new culture while advancing their careers.

• Key Responsibilities
• Engage with clients and customers in Czech, providing assistance and support across various platforms.
• Handle inquiries and resolve issues promptly and professionally to ensure customer satisfaction.
• Collaborate with team members to streamline processes and improve customer experience.
• Document all interactions accurately in our systems to maintain comprehensive records.
• Conduct follow-ups as necessary to ensure the resolution of customer inquiries.
• Participate in training and development programs to enhance skills and product knowledge.
• Fluency in Czech (both written and spoken) is essential; proficiency in English is beneficial.
• Previous experience in customer service or a support role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a dynamic environment.
• Strong problem-solving skills and a customer-focused approach.
• Willingness to relocate to Sofia, Bulgaria, with all relocation expenses covered.
• A positive attitude with a desire to learn and grow in a professional setting.
• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• And Much More...