Sobre

• WE ARE HIRING AN ACCOUNT MANAGER
• Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?
• If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.
• At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.
• We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.
• We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
• What You’ll Be Doing
• Deliver excellence – Manage campaigns end-to-end, ensuring they are insight-led, results-driven, and flawlessly executed.
• Own client relationships – Act as a trusted partner, building strong connections and anticipating client needs.
• Lead projects – Take ownership of timelines, budgets, and quality standards, ensuring every campaign meets expectations.
• Collaborate across teams – Work closely with sales, creative, tech, and customer service to create seamless experiences.
• Think strategically – Use data and insights to shape recommendations and identify growth opportunities.

• What We’re Looking For

• Proven experience in account management within marketing, loyalty, or digital solutions.
• Strong project management skills with the ability to handle multiple priorities.
• A confident communicator who can influence and build trust.
• Commercially minded with a focus on profitability and growth.
• Comfortable working with data to generate insights and recommendations.
• Fluent in English; additional language skills are a plus.

• What You’ll Bring

• Entrepreneurial spirit – always looking for ways to add value.
• Accountability – taking ownership and pride in delivering results.
• Ambition – striving to excel in everything you do.
• Collaboration – working as part of a passionate, supportive team.
• Creativity and data-savvy mindset – balancing great ideas with data-driven decisions.

• Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
• At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.
• A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
• If you're excited by everything we've told you, then it's time to apply!